Refund policy

At Nandi, every product is crafted and packed with the highest standards of quality and hygiene. Due to the nature of our products, we follow a strict no-return policy once the order has been delivered.

However, if you receive:

A damaged product
An incorrect item
A product that appears compromised

You may raise a request within a reasonable timeframe from delivery.

Once reviewed, and if found valid, we will initiate a replacement or refund at our discretion.

To ensure a smooth resolution, we recommend retaining the original packaging and providing clear proof of the issue when requested.

Please note:

Requests made beyond the specified timeframe may not be eligible
Products that have been opened, used, or tampered with may not qualify

Our goal is to ensure that every experience with Nandi reflects the same trust and purity we stand for.